Frequently Asked Questions (FAQ)

Orders & Processing
Q: How long will my order take?
A: Most items are made to order. Our current turnaround time is 7–10 business days before shipping.

Q: Can I change my order after I place it?
A: Yes — but only within 24 hours of ordering.

Shipping & Pickup
Q: Where do you ship from?
A: Grande Prairie Alberta, Canada.

Q: Do you offer local pickup?
A: Yes! Choose “Local Pickup” at checkout.

Custom & Personalized Orders
Q: Can you make a custom design for me?
A: Absolutely! Email us with your ideas.

Care Instructions
Q: How do I care for apparel?
A: Machine wash cold, inside-out. Hang to dry preferred.

Returns & Cancellations
Q: Do you accept returns?
A: We don't, however if there is a defect please contact us.